Fraud Investigator II

    • Date:
    • October 31, 2017
    • Location:
    • Pasadena, CA
    • Job Function:
    • Loss Management
    • Req. Number:
    • 2494


Green Dot Corporation, along with its wholly owned subsidiary bank, Green Dot Bank, is a pro-consumer financial technology innovator with a mission to reinvent personal banking for the masses. Green Dot invented the prepaid debit card industry and is the largest provider of reloadable prepaid debit cards and cash reload processing services in the United States. Green Dot is also a leader in mobile technology and mobile banking with its award-winning GoBank mobile checking account. Through its wholly owned subsidiary, TPG, Green Dot is additionally the largest processor of tax refund disbursements in the U.S. Green Dot's products and services are available to consumers through a large-scale "branchless bank" distribution network of more than 100,000 U.S. locations, including retailers, neighborhood financial service center locations, and tax preparation offices, as well as online, in the leading app stores and through leading online tax preparation providers. Green Dot Corporation is headquartered in Pasadena, Calif., with additional facilities throughout the United States and in Shanghai, China.

Fraud Investigator II


The Fraud Investigator II is responsible for examining moderate to complex account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigate suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers



  • Conduct investigations of suspicious loss or account activity related to moderate or complex fraud schemes.Investigations involve highly confidential data and may include the interviewing of alleged suspects and fact witnesses.

  • Execute large scale and complex data pulls related to criminal, compliance, and operational investigations.

  • Complete complex link analysis projects utilizing specialized analytical tools and software packages (i2).

  • Present findings and recommendations from fraud investigations and data mining activities to Sr. Leadership, Key Customers, and members of Law Enforcement.

  • Serve as a Subject Matter Expert (SME) to team members.Assists in the delivery of fraud awareness training initiatives throughout Green Dot as well as to external partners and audiences.

  • Testify in court on case specific work product or custodian of record matters.

  • Develop, pilot, and implement fraud reduction / red flag rules within the Green Dot production environment.

  • Assist with minor database administration activities.

  • Use sound judgment to plan and accomplish goals under limited supervision.Perform other ad hoc analytical activities.



  • 3 to 5 years of experience conducting financial crime investigations or data mining, preferably involving money laundering, debit / credit card fraud, check fraud, wire fraud, on-line banking, embezzlement, ACH fraud, data breech investigations, etc.

  • 2+ years of experience working with one or more of the following systems: Actimize, Falcon Fraud Manager, i2 Analyst Notebook, MasterCard Expert Monitoring Systems (EMS), or Visa Risk Manager (VRM), strongly preferred.

  • Experience testifying on work products for litigation or criminal proceedings, strongly preferred.

  • Proficient in Excel, Access, and SQL and willingness to further enhance those skillsets.

  • High professional integrity given the daily requirements to handle confidential and proprietary data.

  • Ability to take initiative and execute tasks with minimal direct supervision and day to day management.

  • Strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive / C-Level.

  • Possess strong problem-solving and analytical skills to understand complex transactions and accounts.

  • Ability to travel overnight approximately 10%.

  • Bachelor’s Degree strongly preferred.


Green Dot Corporation is committed to achieving a diverse workforce and is proud to be an equal opportunity employer without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any category protected by law.


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